Had the International Communications Association developed a business plan heavily focused on risk analysis (what could go wrong) and developed a mitigation plan for addressing identified risks, would it be in the state it is in today with the Dwyer Cultural Center? I'm thinking no, as the variety of challenges and mis-steps identified in the New York Time article could and should have been anticipated and acted on.
This institution and the article about what it faces provide some good insights for anyone putting together a program -- know your audience, know your environment, gather as much data as possible to understand what can go wrong and figure out what steps you might take to address these if and when they occur. As the article suggests, mis-steps had a dominant theme in today's results -- I believe many of these could have been averted.
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