Imagine you are a nonprofit and you have lots of resources, and you get paid up-front for your services, and the only result you have to demonstrate and in many ways, the only deliverable you have to produce, is a diploma. Yup, that's pretty much the way it is for higher education.
But now imagine you are the same institution with all the same conditions but you don't get paid until your student gets a job. Would this change the way you do business; the nature of your deliverables; the relationship with your customer? Perhaps so and I would suggest, positively.
Some folks at University of California have organized a group called Fix UC with this agenda in mind -- not specifically the results agenda but equally important, the agenda to change when paying your tuition would begin. These folks suggest that the "when" would be when the graduate gets employment.
Lots to think about when this proposal and I believe definitely introduces the idea that Universities would need to be far more results focused than they are today. And I for one believe being results focused in part and parcel of what being an effective nonprofit means.
To learn more about check-out Fix UC or the April 2012 Governing Magazine article titled: Tuition? Bill me later.