I just read a brief The Conference Board Review "sounding" by Kathy Clonninger, the CEO of the Girl Scouts of the USA. The copy was from Ms. Clonninger's book, From Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts (Wiley 2011).
The theme and title of the article: The status quo has got to go!. Ms. Clonninger reflects on what caught her attention to begin a process of institutional change needed to address a number of external variables potentially affecting the future of the organization.
I believe that the article was not however as much about the process as about the responsibility for execs (and their boards) to constantly be aware of changes and shifts, internally and externally, that could affect achievement of mission. Point made.
Also not the focus of the article, but a point which is a curiosity to me, is the reality that the leader-manager most admired by Peter Drucker (management guru for those who don't know) Frances Hesslebien, retired from the Girl Scouts in 1990. Ms. Clonninger joined the Girl Scouts in 2003. Ms. Clonninger notes that it was only two months after she joined as exec that a Council meeting of CEO's and board chairs (700 from all over the country) were chanting in unison, "The status quo has got to go!"
Hm....so only 13 years after one of the most acclaimed corporate Execs in the country retired and status quo had set in?
Hm....