The Maryland Zoo, in Baltimore, is just not hacking it according to the Baltimore Sun which noted that pretty much anything that can go wrong, from crumbling buildings to underpaid employees and the failure to pay the water bill, is going wrong. According to the article, if things don't change, the zoo faces a very questionable future.
So who can fix the problem? The state? The city of Baltimore (like it has the money)? The under-resourced management? The Board or Friends Of? Me, I always think nonprofit fixes start with the volunteers (board) together with management. What about you?