When consumers have issues with the behavior of a publicly held corporation it is not uncommon these days to form a coalition and target the corporation's shareholders. But what happens when consumers have issues with a nonprofit? In my experience, very little. Maybe one or two folks will appeal to the senior staff, if they can identify who that is but often that's just about as far as it goes.
So why shouldn't consumers or folks who have issues with the behavior of a nonprofit turn their ire toward that nonprofit's board? After-all, it's the board that actually has the final say. It's the board that establishes the mission and values. It's the board that approves the organization's policies. So, I'm thinking, if folks have real issues with the Boy Scouts USA, for instance, organize and present to the board. If there are issues with college policies that do not ensure the safety of women students, go to the trustees. Remember the 60s and sit-ins? I can't say if that's a good strategy in today's environment but do you remember the impact this action had?
Frankly, I think it's time to be more active in holding miscreant nonprofit boards accountable for the behaviors of their nonporofits! Let's get organized and call for responsibility!